Artificial intelligence is expected to become one of the key drivers of Azerbaijan's digital transformation over the coming years. By assigning specific state agencies to oversee AI development across 12 priority sectors, the government aims to establish clear institutional responsibilities while accelerating the adoption of AI-driven solutions in public administration and the economy.

The strategy envisions improvements in areas ranging from healthcare and education to finance, transport and public services, with a particular focus on strengthening the country's AI ecosystem, developing local expertise and enhancing public service delivery.

However, questions remain over how quickly these ambitions can be translated into practical results, whether the planned timeframe is realistic, and how different institutions will coordinate AI implementation across interconnected sectors.

To discuss these issues, AzerNEWS spoke with Ilkin Ahmadov, an artificial intelligence and business process automation specialist, who shared his views on the opportunities and challenges surrounding Azerbaijan's AI Strategy for 2025–2028:

- In your opinion, which sector will see the greatest impact from artificial intelligence?

- I believe artificial intelligence will have the greatest impact on public services, healthcare, and education. These are the sectors where millions of pieces of information are processed every day, thousands of decisions are made, and the highest level of interaction with citizens takes place. In healthcare, AI will not replace doctors, but it will significantly accelerate diagnostic processes, improve the analysis of medical images, and support the early detection of diseases. This will save time for patients while also making healthcare systems more efficient. Education is another area undergoing a major transformation. Around the world, personalized learning models are becoming increasingly common. AI can analyze each student's learning pace, identify strengths and weaknesses, and adapt teaching methods accordingly. This is far more effective than the traditional 'one-size-fits-all' approach.

However, I believe the most visible transformation will occur in public services because they directly affect citizens' daily lives. Automating application processing,........

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