Guest Column: Thanks for not saying these things
This year I have thanks for the few times I’ve gotten through an entire day without hearing any of these utterances.
“Your call is very important to us.”
“Proceed to the route.”
“Some patients experience nausea, shortness of breath, rash, fever, sleeplessness, muscle aches.”
“We have breaking news.”
“So strange. My dog never carries on........





















Toi Staff
Gideon Levy
Penny S. Tee
Sabine Sterk
Mark Travers Ph.d
Gilles Touboul
John Nosta
Daniel Orenstein