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Trump Right on Time

3 12
15.11.2024

It is mind-boggling how incompetent U.S. companies have become.

Donald Trump’s arrival and his association with Messrs. Musk and Ramaswamy are just in time. Within the space of 24 hours, we had interactions with three major U.S. companies that left us high and dry. I will not name the specific companies, as I assume that their competitors are equally incompetent. The state of American business is horrific.

We’ll start with the bank. Our U.S. bank is one of the largest in the world. We have debit cards from said bank, and when we are in the U.S. on holiday, we rely on those cards for all of our purchases. So what happens when the cards begin to get declined? One might get by with cash on hand or whip out an Israeli credit card and swallow the extra charges for the conversion of dollars to shekels. But why were our cards getting declined? The bank never reached out to us to say that there was a problem; rather, they simply shut off our cards and access to our checking accounts. I guess that their theory is that when a client gets desperate enough, he or she will call the number on the back of the card in order to fix the problem. So what was the problem?

It would appear that it started when I tried to redeem some points that had accrued for a gift card. The primary cell number in our account is Israeli, and while the automatic system sends SMS messages to Israel, when you speak to back-office employees, they cannot. So they could not send me an SMS in order........

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