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Modernizing Pakistan’s Civil Service: Lessons from Global Best Practices

42 0
07.02.2025

In the 21st century, governance has evolved beyond national boundaries, with globalization accelerating advancements in administration, policymaking, and public service delivery. No country can afford to operate its bureaucracy in isolation, making it essential for Pakistan’s Central Superior Services (CSS) to modernize. As the backbone of governance, CSS must adopt global best practices to address contemporary challenges. Successful civil service models worldwide emphasize meritocracy, efficiency, transparency, digital governance, and citizen engagement. By integrating these principles, Pakistan can build a responsive, accountable, and forward-thinking bureaucracy that drives national progress.

CSS Exams: A Test of Knowledge, Aptitude, and Attitude

A well-functioning civil service begins with a robust recruitment process that ensures the selection of the most competent individuals. The UK’s Civil Service Commission and the US Office of Personnel Management (OPM) set valuable examples through structured assessments, psychological evaluations, and leadership screening. To improve its recruitment process, Pakistan must introduce psychometric and behavioral testing in CSS exams to assess decision-making and problem-solving skills. Additionally, structured, competency-based interviews should be implemented to evaluate candidates beyond theoretical knowledge, while depoliticization and transparency must be ensured to restore public trust in CSS.

Specialized training and continuous capacity building are vital for an efficient civil service. Singapore’s Civil Service College (CSC) and France’s École Nationale d’Administration (ENA) provide extensive training in public administration, diplomacy, and crisis management. Pakistan’s Civil Services Academy (CSA) should be revamped to........

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