In an era marked by volatility and constant uncertainty, emotional intelligence has become less of a soft skill and more of a necessity. Global tensions, such as the ongoing conflict in West Asia, have far-reaching economic and psychological consequences, often filtering into everyday life. While such events are beyond individual control, the way people process and respond to them is not. This is where emotional intelligence-understood as the ability to recognise, manage and express emotions judiciously-assumes critical importance. It shapes the tone of relationships, deepens empathy, and sustains mutual respect.

The present climate of anxiety, driven by economic uncertainty and an unrelenting stream of distressing news, has heightened emotional vulnerability. When left unchecked, these emotions can spill into personal and professional relationships, magnifying minor disagreements into serious........

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