Forget Buc-ee’s, this is the US’s favorite convenience store, new report shows

(NEXSTAR) – If you had to guess America’s favorite convenience store, the first brand that comes to mind may be Buc-ee’s, especially based on its fandom and regardless of whether you’ve been to one yourself. 

You would be wrong, according to a new report. 

The latest data from the American Customer Satisfaction Index (ACSI) shows that an entirely different retailer, known primarily for serving an entirely different industry, is the top convenience store brand in the U.S. 

More than two dozen brands were considered this year by the ACSI, and then ranked based on their scores across surveyed customers. Benchmarks analyzed included store hours and locations, food quality, store layout and cleanliness, merchandise variety, and even the quality and freshness of coffee.

Topping the list last year was Kwik Trip, the Wisconsin-based fuel chain that has spread throughout the Midwest. The brand slipped slightly this year, ranking third overall on ACSI’s........

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