A few days ago, the CEO of the Boston Consulting Group (BCG), one of the most well-known global consulting firms, apologised to its staff. The apology was first reported by The Washington Post and then picked up other newspapers around the world. Christoph Schweizer, the CEO of BCG, wrote to his staff and apologised for what he called 'process failures' in designing and running the Gaza aid delivery system. Called Gaza Humanitarian Foundation or GHF, the system had been widely criticised by humanitarian groups, the UN and experts who have spent decades delivering aid and working in fragile settings. Experts had long argued that the system was doomed to fail from the start, that the politicisation or militarisation of aid is a bad idea, and that ordinary people would pay the price. All of these predictions came true, with dozens of deaths and hundreds of injuries as the new aid delivery system was unveiled. This was soon after the executive director and the chief operating officer of GHF had........

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