Imagine being a homeowner and a firm rolled up at your door and declared they were to attempt repairs on your home – whether you like it or not.

The firm hadn’t given an estimate, hadn’t asked if the timing was convenient, hadn’t said what guarantees were in place for a job that might not even be the best thing in the long run.

And you might have to pay the bill for it.

A bill you don’t know the size of. Or the terms and conditions of. Or when you have to pay it by. Or the ramifications if you don’t pay.

I reckon most homeowners would tell them to go away – they’d probably use more robust language.

If you’re not a homeowner, imagine this concerned your car, or bike, or TV, or mobile phone.

Is there anyone who thinks this is a proper way to tackle a problem?

Dundee City Council said it........

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