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How a Non-Disclosure Agreement Can Cause Emotional Harm

21 0
30.08.2024

Mr. Jones had a deep sadness in his eyes. His family had not been the same since a devastating encounter at a major chain grocery store. As African immigrants, they faced blatant acts of discrimination from a cashier who was repeatedly abusive with them, even one time pointing to bananas on the conveyor belt and asking if they were for the couple's "little monkeys."

Mr. Jones attempted to address the situation by contacting customer service, but they were dismissive and made excuses for the cashier's behavior. After weeks of unproductive back and forth, the family decided to file a complaint with the grocery chain’s headquarters. Eventually, they settled for a small sum of money, with one of the conditions being that they couldn’t discuss the incident with anyone, as outlined in the non-disclosure agreement that accompanied the settlement. Despite this resolution, the emotional burden grew heavier over time. Some neighbors caught wind of the incident and began to give the family the cold shoulder, assuming they were just making trouble. As a result, the children became reluctant to go outside, and the family felt increasingly isolated in their community. This spiral into........

© Psychology Today


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