by Eli Hager

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President Donald Trump was asked at a press conference this month if there were any federal agencies or programs that Elon Musk’s newly formed Department of Government Efficiency wouldn’t be allowed to mess with.

“Social Security will not be touched,” Trump answered, echoing a promise he has been making for years. Despite his eagerness to explode treaties, shutter entire government agencies and abandon decades-old ways of doing things, the president understands that Social Security benefits for seniors are sacrosanct.

Still, the DOGE team landed at the Social Security Administration this week, with Musk drawing attention for his outlandish claims that large numbers of 150-year-old “vampires” are receiving Social Security payments. DOGE has begun installing its own operatives, including an engineer linked to tweets promoting eugenics and executives with a cut-first-fix-later philosophy, in multiple top positions at the Social Security Administration.

Their first wave of actions — initiating the elimination of 41 jobs and the closing of at least 10 local offices, so far — was largely lost in the rush of headlines. Those first steps might seem restrained compared with the mass firings that DOGE has pursued at other federal agencies. But Social Security recipients rely on in-person service in all 50 states, and the shuttering of offices, reported on DOGE’s website to include locations everywhere from rural West Virginia to Las Vegas, could be hugely consequential. The closures potentially reduce access to Social Security for some of the most vulnerable people in this country — including not just retirees but also individuals with severe physical and intellectual disabilities, as well as children whose parents have died and who’ve been left in poverty.

The Social Security Administration, headquartered just outside Baltimore, has more than 1,200 regional and field offices — nearly a fifth of all of the federal government’s offices nationwide. There are 119,000 visitors to these brick-and-mortar facilities every business day. Many of them do not have high levels of computer and internet literacy and need someone to help them through all the legalese of a nearly century-old social program with a wonky user interface. This is also where elderly people can apply for Medicare, which doesn’t have physical outposts of its own. And it’s where hearings are held — due process provided — for beneficiaries who believe that they have been unfairly kicked off of desperately needed assistance.

“It’s where people access government,” said Kathleen Romig, a longtime expert on the program at the Center on Budget and Policy Priorities who recently served at the Social Security Administration in a temporary capacity.

In the event of more Social Security office closures like the ones that the Trump administration has begun pursuing — the president is broadly moving to close a range of offices and has even floated the idea of terminating every single federal lease — it is disproportionately poor people with lower levels of education who will become less likely to apply for and get help, research on........

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