Jonathan Baker, 42, says he still cannot open his windows after Norwich City Council replaced the keys they had given him with the correct ones.

Mr Baker says the window in his living room is too small (Image: Newsquest)

Since August last year, Mr Baker has been urging the council to fix his windows and even after the correct keys were given to him, he says he still faces issues with their handles.

The situation is especially uncomfortable, he says, in his living room where........

© Norwich Evening News