Starbucks CEO Brian Niccol told Fox Business last week he’s “ahead of schedule” in his plan to turn the faltering coffee company around.

Ahem, a year since Niccol pledged to improve the Starbucks environment and speed up ordering times, its stores – at least the ones in the Big Apple – are plagued by the curse of the app-driven service business: Lack of floor management.

If Starbucks actually has bosses, they’re in their offices counting coffee beans.

Starbucks’ sales fell for the sixth straight time, down two percent between April 1 and June 30 this year. They won’t improve until customers’ experiences live up to Niccol’s idea of what it should be.

The absence of old-school management – i.e., “You do this, you don’t do that” – is obvious to a guy like me who’s enjoyed Starbucks coffee since they opened in my Upper East Side building thirty years ago. And it gets worse every year.

Many branches are filthy. My........

© New York Post