When Zomato announced that it would become Eternal, it kinda flipped a switch. The group became bigger than Zomato. It’s hard to believe that the name first came up in 2022, and has taken three years to become reality.

But this was also an opportunity for Deepinder Goyal to kickstart the next phase of evolution for Zomato, so it’s not just about a name.

If Zomato 1.0 was just Zomato, Zomato 2.0 meant Blinkit and District, Zomato 3.0 needs to be something bigger than just a rebranding. And that’s where this week’s announcement of Nugget comes in.

On the surface, it seems like Zomato testing the waters with AI agents for customer support, but this potentially be Amazon’s AWS moment for the AI world. After all, every company in some way or the other needs to answer the AI question.

So will Nugget be a big turning point for Zomato? Let’s find out, after a look at the top stories from our newsroom this week

• What’s Ahead For Instamart? Swiggy’s quick commerce arm has been trying to catch up to its rivals by aggressively expanding dark stores and SKUs to offer customers more variety. However, the expansion spree appears to have taken a toll on its unit economics.
• Life After BYJU’S: The fall of the $22 Bn behemoth took its toll on the fortunes of several startups that had looked to flourish aboard the BYJU’S ship — think WhiteHat Jr and EPIC. However, Aakash and Great Learning were the only exceptions and have made healthy progress.
• What’s Powering Shiprocket’s Growth Engine: Shiprocket has come a long way since 2017. Along the way, it has also crossed INR 1,300 Cr in revenue and is now eyeing to become profitable this fiscal. But, will the asset-light company’s growth momentum continue?

A Nugget For The Agentic AI Wave

Agentic AI is all the rage these days and Deepinder Goyal is looking to drag Zomato into the AI age with the........

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