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A huge part of effective management is connecting with employees and establishing relationships based on shared business objectives. It's no easy task, and one potential obstacle is a lack of emotional intelligence, which CNBC contributor Cortney S. Warren, a board-certified psychologist and author of the new book "Letting Go of Your Ex," describes as "the ability to perceive and evaluate feelings accurately in ourselves and in others."

The Harvard-trained psychologist offered a useful list of phrases and responses that indicate low emotional intelligence, or EQ, and how avoiding these tripwire phrases........

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