Costco’s $1.50 Hot Dog Isn’t the Secret to Its Success. It’s How They Treat Employees

Costco’s prices are low, but its standards for employee treatment are sky-high.

EXPERT OPINION BY MICAH SOLOMON, THE CUSTOMER EXPERIENCE EXPERT @MICAHSOLOMON

A customer waits in line at a Costco Wholesale warehouse store in Hawthorne, California. Photo: Getty Images

Every few news cycles, people get excited about the $1.50 hot dog at Costco. I like hot dogs and bargains, for sure. If you look beyond the showmanship of the hotdog trick, however, there is a more important story here. It reveals the true backbone of........

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