5 Proven Customer Service Principles From Danny Meyer

If you’re still asking, “How was everything?”… you’re already behind.

EXPERT OPINION BY MICAH SOLOMON, THE CUSTOMER EXPERIENCE EXPERT @MICAHSOLOMON

Danny Meyer. Photo: Getty Images

With 25 James Beard awards and restaurants that range from white-tablecloth fancy to Shake Shack’s brand of casual, owner Danny Meyer has built a hospitality empire in large part on legendary customer service, or what he prefers to call........

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