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Why Small Businesses Measure AI’s Effectiveness Differently From Big Corporations

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Productivity analyses differ on how well AI can automate work, with smaller companies saying cutting head count doesn’t tell their full stories.

BY BRUCE CRUMLEY @BRUCEC_INC

Photo: Getty Images

Companies of all sizes and sectors are moving swiftly to boost productivity by integrating artificial intelligence applications to automate tasks previously performed by employees. But recent reports clash significantly in calculating AI’s effects on humans, while also diverging on whether larger corporations seem to benefit from AI more than smaller businesses.

In the end, the difference in those analyses appears to be opinions about how fast and far AI should go in replacing humans in a given workplace, and how beneficial machines taking over from employees is to the results sought in using the tech.

The first of those inquiries came from Wells Fargo chief equity strategist Ohsung Kwon, who compared changes in revenue generated per each worker on the staffs of big S&P 500 firms. He then made the same calculation for companies on the small-cap Russell 2000 index.

Using the 2022........

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