As winter bites and energy debt soars past £4.4bn, Citizens Advice Scotland's David Hilferty warns that Ofgem’s long-awaited relief plan is too little, too late for those already struggling to stay warm.

“It’s starting to really pick up now.” A colleague from our Extra Help Unit said to me the other day as temperatures start to drop and the nights start to get darker.

The Extra Help Unit is our Glasgow-based team of expert caseworkers who support people in the most vulnerable circumstances with their energy needs.

That means when you’re off supply, they get your heating back on. When the meter runs out, they keep your lights on.

And while it’s never quiet for them, winter inevitably means things get really busy.

That’s the context in which Ofgem recently unveiled its long-awaited plans to write........

© Herald Scotland