When a major storm headed toward Florida, an insurance claims servicer called Ryze Claim Solutions had the obvious problem: thousands of new claims, one week, not enough people.

The old answer was to find a small army of temporary claims processors and hope the paperwork did not drown them. The newer answer, according to Pace founder and CEO Jamie Cuffe, was to send in AI agents.

"We were able to process thousands of claims immediately," says Jamie Cuffe, the 29-year-old founder and CEO of Pace. "Instead of having a backlog, they had zero backlog. They were able to get through these claims immediately.” The AI agents pulled it off with over 99% accuracy, he added.

Cuffe grew up in the insurance industry. His father ran operations for a reinsurer in Bermuda and later an insurance broker in London, giving him intimate........

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