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The work AI can’t do

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Companies are investing millions in AI-powered people analytics while starving the human relationships that keep top talent engaged.

[Images: Ari/Adobe Stock, Adobe Stock]

A few months ago, I sat across from a CEO who was genuinely proud. He had just implemented an AI-powered people analytics platform: real-time sentiment data, predictive turnover scores, and engagement dashboards. Beautiful system. His HR team had been cut by a third. “It........

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