Amid polarization, AI disruption, and eroding trust in institutions, retired four-star General Stanley McChrystal argues that what leaders need now more than ever is character. Head of the business consulting firm McChrystal Group, he has written a new book on character, drawing from his decades of experience. From AI ethics and modern warfare to hot-button issues like Signalgate and transgender service in the military, McChrystal explains why character is the foundation of lasting leadership. 

This is an abridged transcript of an interview from Rapid Response, hosted by the former editor-in-chief of Fast Company Bob Safian. From the team behind the Masters of Scale podcast, Rapid Response features candid conversations with today’s top business leaders navigating real-time challenges. Subscribe to Rapid Response wherever you get your podcasts to ensure you never miss an episode.

I wanted to ask you about the changes that are afoot in the military and the Department of Defense. Some folks champion the idea of change. Some folks make dire predictions. For you, who have worked with military and military leaders for a long time, what’s your perspective about what’s being attempted?

I would say first, if I go to 30,000 feet and look at it from a big distance, change is needed, change is appropriate. And I think it’s going to mean significant change, adoption of new technologies, changing of force structures, all of those kinds of things. All of that is correct. Even firing generals, if it’s necessary, is a good thing—if you are firing generals because they don’t have the skills or they don’t have the right personalities. So all of those things, I completely sign up for, and I wouldn’t recognize a lot of sacred cows that would be exempt from hard scrutiny.

Now, having said that, I am not aligned with where the current secretary of defense, how he defines some of the current issues and the direction. He talks about the warrior ethos. But the reality is, what we are trying to do is get the best military we can, and that’s not necessarily the strict warrior ethos,........

© Fast Company