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Amex Platinum and Chase Sapphire made airport lounges the ultimate perk. Capital One’s new travel app targets the next step

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tuesday

Amex Platinum and Chase Sapphire made airport lounges the ultimate perk. Capital One’s new travel app targets the next step

As banks compete for high-spending travelers, Capital One is betting that an all-in-one travel platform will keep customers inside its ecosystem.

Airport lounges, travel portals, and credit card perks have become a competitive front in the fight for affluent travelers.

Now Capital One is adding another piece to that strategy with a dedicated travel app designed to bring booking, rewards, airport access, and trip management into a single platform.

The company announced today that it is rolling out the Capital One Travel App, a standalone application available on iOS and Android that gives cardholders direct access to its travel booking ecosystem.

The launch comes as Capital One also moves to bring the technology, talent, and supplier relationships behind Capital One Travel fully in-house as part of its effort to build a more integrated travel franchise.

Since launching Capital One Travel in 2021, the platform has grown quickly, with booking volumes increasing more than tenfold. Matt Knise, senior vice president of premium products and experiences at Capital One, says the app builds on that growth.

“This is the continuation of this travel journey we’ve been on,” he tells Fast Company. “We went and looked and custom-built from the ground up a new Capital One Travel, and that has been enormously successful.”

A travel hub designed for mobile

The new app functions as a central place for planning and managing trips while earning and redeeming rewards.

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© Fast Company