In public service announcements on television, the California Department of Aging (CDA) warns of internet scams, identity theft, and other forms of fraud. Such announcements, Californians have cause to believe, are better issued by state Attorney General Rob Bonta, who has been warning of “text-based toll scam activity.”

When it comes to aging, Californians have access to helpful information from their doctors, HMOs, and countless medical websites. That invites a look at what the California Department of Aging, with its labyrinthine organizational chart, is all about.

With a budget of more than $466 million, the California Department of Aging has 284 employees, led by director Susan DeMarois. She is accompanied by a chief deputy director, two deputy directors, two assistant deputy directors, plus a deputy director and chief information officer. The California Department of Aging also deploys a Division of Policy, Research and Equity, with its own........

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