Just as no two clients seeking a mortgage are the same, not all lenders are created equal.

For the majority of clients getting the best interest rate is their primary concern. For me, as a mortgage broker, it is as important to find a lender that provides a smooth process from start to finish and excellent customer service once a mortgage is finalized.

What do I mean by that? When new lenders pop into the mortgage market, they often offer low interest rates or better compensation to encourage mortgage brokers to send files their way.

Sometimes, those new lenders are amazing and sometimes, not as much.

Once in a while, more established lenders will offer brilliant rates in order to increase the number of mortgages they have on the go. We see lenders........

© Castanet